After starting your online return, you can check the return status at any time.
To check your return status, sign in to the order history page and locate your returned order. If you don't have your order number, please contact us for assistance.
Mobile users: If you're unable to log in to the order history page, please call us at 1-800-806-6453 and select option 3. Please have your order number available.
Once we process your return, we will issue the refund to the original payment method within two (2) business days. See Nike Refund Information for more information.
You will receive a confirmation email after your return is processed.
If you're checking the status of a claim, please visit Nikeclaims.com.