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THE NIKE+ SNKRS APP: YOUR ULTIMATE SNEAKER DESTINATION

Nike+ SNKRS is your one-stop sneaker destination for the most premium Nike sneakers, including popular franchises like Air Force 1, Air Max, Foamposite, Nike SB, Jordan, and more. From iconic classics to the latest releases, Nike+ SNKRS is the inside source for what you love most from Nike.

HOW TO ACCESS Nike+ SNKRS

FREE SHIPPING

  • All orders placed on Nike+ SNKRS are eligible for free standard shipping.
  • Two-day and next-day shipping options are available.
  • See details.

FREE RETURNS

  • Free returns within 30 days. Wear it, test it, keep what you like. See details.
  • Do you want to exchange your order? Please call us for assistance.

FREQUENTLY ASKED QUESTIONS


Do I need to have a Nike+ account to use Nike+ SNKRS?

Yes. You can sign up for a Nike+ account within the Nike+ SNKRS app or on nike.com.

If you sign in to Nike+ on Nike.com or other Nike apps, you can use the same credentials to sign in to Nike+ SNKRS.

I'm having trouble verifying my mobile phone number. What are the troubleshooting steps?

If you are having difficulty receiving the SMS verification code, please follow the steps below.

  1. Ensure you have given enough time for the text message to arrive. NIKE sends the verification codes immediately. In most cases messages arrive within a few minutes. However in some cases messages can be delayed due to carrier and network issues.
  2. Ensure you have a valid mobile phone number that is in the US. ViOP numbers and Landlines are not supported.
  3. Ensure you have network connectivity and can send and receive text messages.
  4. Ensure you have the ability to receive text messages from SMS Short codes. Some devices have this feature disabled and mobile carriers have this feature blocked. You can test if blocking is in place by sending a text to the NIKE short code 730-67 with the word HELP in the body. You should receive a response from NIKE within a few seconds which proves you can receive text messages from NIKE's SMS short code. If no response is received, blocking is in place and you should contact you carrier for additional troubleshooting. See below for a list of carrier contacts:
    • Verizon: 1 (800) 837-4966
    • AT&T: 1 (800) 331-0500
    • Sprint: 1 (888) 211-4727
    • T-Mobile: 1 (877) 453-1304

See the Nike+ mobile phone number verification FAQ for step-by-step instructions and more information.

How do I configure Nike+ settings for quick purchasing?

Securely store your credit card, shipping address, and default shoe size in your Nike+ account settings.

  • Web: Sign in to Nike+ on Nike.com, navigate to [Your profile pic] → Account Settings.
  • Nike+ SNKRS app: Tap the "profile" icon, then tap the "settings" icon.

Which payment methods are accepted on Nike+ SNKRS?

Nike+ SNKRS accepts Visa, MasterCard, American Express, Discover, PayPal, Apple Pay (iOS only on eligible devices), and Nike gift cards.

Where does Nike+ SNKRS ship?

Nike+ SNKRS ships to the continental US, Alaska, and Hawaii.

If you would like to ship to an APO/FPO address, please contact us.

When will Nike+ SNKRS be available outside of the US?

Nike+ SNKRS and the Nike+ SNKRS app are currently available in the US only. Stay tuned for updates.

Need help within the app? Navigate to Profile → Settings → Help to view FAQs, send feedback, report an issue, review the app tutorial, view Nike’s privacy policy and terms of use, and more.

Can I purchase popular launch products in Nike+ SNKRS?

Yes. See the Launch Calendar for upcoming launch styles and review our launch tips.

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