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Get Help Home launch tips

Many launch products sell out quickly. Review the following launch tips to help you learn about upcoming launches and quickly place your order.

Nike believes in a level playing field for product launches. We don't authorize the use of automation or scripting methods intended to offer any shopper an unfair advantage. If it's determined that an order was placed using one of the these methods, may refuse or cancel the order. To learn more, please see the Terms of Use, governing the use of, Nike mobile applications and other products and services.


Create a free Nike+ account here to receive free shipping on every order, access Nike apps for exclusive products, and more.


Go to and click the "Follow" button to receive launch announcements, updates, and product information for many launch products.

  • Set up automatic Twitter notifications on your mobile phone. To set up automatic Twitter notifications on your mobile phone, see this Twitter tutorial.


Go to and click the "Like" button or go to and click the "Follow" button to receive launch announcements, updates, and product information for many launch products.


Bookmark and review the launch calendar.

  • Each post includes product information, the launch date/time, and more.
  • Most launch products are available at 10 am ET on the launch date. Confirm the launch time for each product.
  • Nike+ SNKRS and Nike stores may conduct drawings for select high-heat products. Please review Nike+ drawings for launches for the process and rules, and review Nike+ mobile phone number verification to authenticate your Nike+ account.


For most launch products, @nikestore will tweet a link to the product page. Be ready to make the purchase.

  • Sign in to Nike+ before the scheduled launch time.
  • Click the link tweeted by @nikestore to make the purchase.
  • If the product page has a countdown clock, it'll be available when the countdown clock hits zero. You don't need to refresh your browser.
  • Having trouble signing in or navigating the site? Clear cache and cookies on your browser.
  • If you see a message stating "It's not in your cart yet" after adding to cart, you're in line for the chance to purchase the product. Don't refresh the page. Learn more about this process Waiting for your turn.

Products added to cart are reserved for a brief period of time to allow you to complete the order. Complete your order right away so you don't miss your opportunity.

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